Corporate

Copyright Terms and Conditions

COPYRIGHT

 

This website is © Tourama (Pvt) Ltd. All Rights are Reserved.

 

All Trademarks, Registered Trademarks, Brands and / or intellectual rights are the property of their respective owners, and have been acknowledged as such, as far as is practically possible.

 

In using this website the public, irrespective of the jurisdiction of their access of this website, expressly and impliedly acknowledge that copyright subsists in all software (which includes HTML, PHP or other code) that has been provided in connection with this website. You must not change, copy, transmit, display, publish, license or create derivative works from any information or software accessed by means of the internet or the worldwide web. Where copying or transmission is expressly permitted, you must not modify or remove any author attribution or copyright notice.

 

DISCLAIMER

 

Tourama (Pvt) Ltd provides all information both original and through third parties on this website in good faith, as is. Tourama (Pvt) Ltd nor its related parties can be held responsible for any errors, omissions or information that is deemed to be misleading in any person's opinion, and therefore do disclaim to the maximum extent permitted by law, all implied warranties and duties in connection with the provision of such information. The many websites linked through this one are operated by other parties. Our inclusion of hyperlinks to such web sites does not imply a recommendation or specific responsibility as to their accuracy, completeness and safety of the material, nor should it be taken to imply any business connection with their creators/owners.

 

The information page on Catholic churches is not an endorsement for any of them, and is not a religious statement.

 

We are not a visa obtaining institution, and the services we provide are only to high commissions and embassies which permit us to submit applications on customers' behalf. It is the customer's responsibility to ensure that the visa is obtained and valid for the country of travel. We will do our best to research and confirm the requirements for the visa, but do not take responsibility for changes governments make without notice.

 

In no event shall we be liable for any injury, loss, claim, damage or any incidental or consequential damages, expenses or costs incurred; including but not limited to loss of profits or savings, arising out of or in any way connected with the use of any data or information services displayed on or accessed through this site.

 

This does not affect your statutory rights as a consumer or citizen in your area of jurisdiction.

 

Caveat Emptor

Please read all terms and conditions given in email correspondence with you, given while accessing this website, and those given by third parties linked through this website. We have taken all possible measures to ensure the accuracy of all information on this website. You must not use any services for any activities that are in contravention of any law in the jurisdiction of your point of access, in a manner that may infringe or cause damage, hurt or harm to any rights and privileges of any other person.

By using this website, you do expressly and unconditionally indemnify Tourama (Pvt) Ltd, its directors and related parties from and against all description of legal action and all costs or monetary compensation arising out of such use to the extent permissible by law.

We reserve the right to edit these terms and conditions from time to time.


CUSTOMISED TOURS: DOCUMENTATION AND HOLIDAY INCLUSIONS

Documentation only entitles the holder to; air transportation, accommodation, breakfast where booked (or substituted continental breakfast due to hotel opening hours and facilities) and optional sightseeing as specified in the itinerary. Otherwise, meals at any time, personal expenses, domestic airfares, international airfares and international airport taxes are not included in the tour cost unless specified in the itinerary.

Inclusions are valid for the period of travel and are not transferable. 

Unused inclusions are not transferable or refundable. 

Documentation does not include a condition of responsibility of Tourama (Pvt) Ltd. to meet the deadlines of rail, other bus or airline connections. The acceptance of the booking and payment in full by the travellers shall constitute the sole contract. Travellers should consult with their travel agent to confirm their itineraries.
Surcharges, Hotel rooms and seats on aircraft, coaches and trains are subject to availability at special rates. If all our allotments are full we will endeavour to secure alternatives at the most favourable rates, however in these circumstances there may have to be an adjustment to the brochure prices. Any surcharges imposed by our transport providers due to fuel increases that are beyond our control will be passed on to the traveller. Your approval will be sought before we confirm services that may incur a surcharge.
Included in the cost are our fees for research, travel documentation, printing, marketing and distribution of brochures. Costs represent a complete package of arrangements and no itemisation of costs will be rendered.


LUGGAGE AND POSSESSIONS

Tourama (Pvt) Ltd.does not accept liability for loss of luggage or other possessions. It is recommended that travellers have their own insurance (including advance purchase fares, loss of deposits, accidental injury, sickness and delays). Luggage is restricted to one pack or suitcase or day pack for each booking and subject to the conditions of the Carriage of Goods Act 1979. A person may negotiate for additional luggage but bikes, sporting or other equipment cannot be carried without payment for excess luggage.

 

ACCOMMODATION

Accommodation listed in itineraries is the price of a shared twin, triple and single room with private facilities unless otherwise indicated. Tourama (Pvt) Ltd. reserves the right to alter accommodation to the same standard according to availability and in the best interests of travellers and such substitutions shall form part of these conditions of carriage.

 

The rates for children 12 years and under of age will be specified in the booking document, and this will be binding.


 

CONNECTIONS AND THIRD PARTY OPERATORS

Tourama (Pvt) Ltd does not accept liability for delays in transit or failure to connect with travellersí expectations for further connection to or from any third party operator including airlines, rail or other coach lines.   

 

Tourama (Pvt) Ltd.does not accept liability for any other operatorís activities and accommodation or their reliability or safety standards 

 

For packages that utilise rental cars or motorhomes, Tourama (Pvt) Ltd.will apply the Suppliers terms and conditions. All drivers must be above the legal age to drive in the country concerned, and hold a current non-probationary drivers license.

 

IF YOU HAVE FEEDBACK

If a problem occurs during your holiday then, in your own best interests you should contact Tourama (Pvt) Ltd. so that steps can be taken to resolve the matter on the spot, there and then.

 

PHOTOGRAPHS AND INFORMATION

The photographs reproduced and information provided on the website depict typical scenes experienced, but the subject matter may not necessarily be seen or experienced whilst visiting that destination.

 

LIABILITY OF TOURAMA (PVT) LTD


Tourama (Pvt) Ltd. and any third party operator connecting to or providing travel agency services are independent of each other. Tourama (Pvt) Ltd.as a European tour operator will only accept bookings from the agent of the traveller on behalf of the traveller on the conditions that Tourama (Pvt) Ltd.will not accept liability for the operations of any agent or third party including personal injury or illness to the traveller, loss of property, loss from delay or inconvenience to the traveller or any person caused by the actions of any third party or agent of the traveller. 

 

The warranty to the traveller shall only be the warranty of Tourama (Pvt) Ltd to provide travel services under these conditions of carriage. Where Tourama (Pvt) Ltd.accepts liability for not providing the services contracted under its warranty and elects to replace travel services it shall replace the services but where this cannot be done will refund the purchase price in full to the travel agent of the traveller.

 

Tourama (Pvt) Ltd.shall not be liable for any breach or failure to perform any of its obligations under these terms of carriage where such breach or failure is caused by war, civil commotion, hostilities, strike or lock out, act of God, fire, governmental regulations or directions, mechanical breakdowns or any other cause force majeure beyond the reasonable control of Tourmasters South Pacific (NZ) Ltd. The occurrence of such an event shall not give the traveller a right of cancellation of the contract.

Please email us to inform us of any error on this website, or of any clarification required.

Tourama (Pvt) Ltd
3/1, 304 Union Place,
Colombo 2, Sri Lanka.
Tel: (+94 11) 2326181
Email info@tourama.net